BUY TICKETS
What is the Refund Policy?
Ultra Gaming Expo has a no-refund policy. If you cannot attend the event you are welcome to make other arrangements like selling your ticket or giving it away. Please note that our celebrity guest lineup is subject to change. Tickets will not be refunded due to a guest cancellation. If you're interested in attending the event only for one or a few specific guests, we recommend purchasing tickets at the door to ensure the best experience.
What does a ticket include?
Your ticket grants you admission to the event, and gives you access to all Main Stage events like celebrity Q&A panels and cosplay contests, vendor market and artist alley, our gaming area featuring console games, tournaments and arcades, and after party featuring musical performances. Celebrity autographs & photos, and tournament entry fees are not included with your admission ticket and can be purchased separately.
Can I remove my wristband and come back to the event?
Please do not remove your wristband if you plan on returning to the event later in the day or the following day. You will not be permitted to re-enter without your wristband.
I have a VIP Pass with the Early Access, VIP Fast Lane and Priority Panel Seating perks. Can my child accompany me?
Yes, up to 2 children ages 12 and under can enter the event early with you and join you in the autograph line or VIP seating area for panels. Children ages 6 – 12 will need a child's ticket to enter the event. Children 5 years old and younger do not need a ticket. Any attendees over the age of 12 will need to have their own VIP Pass in order to qualify for VIP Perks.
Do you offer military discounts
Yes, we offer discounts to active duty service members, retirees, veterans, reserve and National Guard members. The military discount is only available at the door, and is 15% off pre-sale prices. Please present a valid military ID card (ex: Military ID card, VA Issued Identification Card, Veterans Designation on Drivers License, Other ID or Membership Card such as the VFW, American Legion, AMVETS, etc.)
Do you offer group discounts?
Ultra Gaming Expo is happy to offer group discounts for for public and private schools (Elementary – High School). Please contact us for more information.